8.1. Achieve Migration is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
8.2. The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorized disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
8.3. When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.
8.4. Record keeping and management responsibilities are set out in very clear terms in Part 6 of the Code of Conduct for registered migration agents. A registered migration agent MUST keep the records mentioned in clause 6.1 of the Code for a period of 7 years after the date of the last action on the file for the client. You can access the Code of Conduct for registered migration agents here.
9.1. You may request details of personal information that we hold about you and to update and/or correct it, subject to certain exceptions, in accordance with the provisions of the Privacy Act 1988 (Cth).
AllVisas Migration t/a Achieve Migration will not charge any fee for your access request but may charge an administrative fee for providing a hard copy of your Personal Information as well as for the retrieval of hardcopy files from visa applications. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected].
9.2. We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
10.1. It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.
11.1. If you have any complaints about our privacy practices, please feel free to send in details of your complaints to the address listed below:
– [email protected]
– +61 410 794 530
11.2. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.
12.1. Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy, which is going to be always available on our website.
13.1. When you come to our website (www.achievemigration.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our service.
13.2. Cookies – We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.
However, this may prevent you from taking full advantage of our website.
13.3. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Adwords. These ads may appear on this website or other websites you visit.
13.4. Third-party sites – Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Achieve Migration is not responsible for the privacy practises of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personally identifiable information.
14.1. Migration law and policy are continuously updated and revised, the information included in our website is general in nature, prepared from preliminary questions and do not constitute advice.
CODE OF CONDUCT
MARN: 0959259 Registered Agents are bound by a Code of Conduct to protect your rights as a client. You can access the code here.
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